
Typewise
Support agent that reads, acts on and answers customer requests itself
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1 / 6About Typewise
Typewise began as a smart keyboard and now sells an AI agent for customer service. A request arrives, the agent reads it, looks up the real order or account in the company's own systems, takes the action and writes the reply. Anything it should not handle is passed to a human. It works across email, chat, WhatsApp and social channels and supports MCP, so it can reach other tools. Support leaders use it to cut the backlog of routine tickets.
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