Stonly
Interactive help guides and knowledge base for customer service
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About Stonly
Stonly is a knowledge management platform for customer service teams. It lets teams write articles and step-by-step guides that adapt to each person's answers, so a customer sees only the steps that apply. Guides can be delivered through ticketing integrations, no-code triggers and APIs, and used by both agents and AI tools. The aim is to help customers succeed and cut support costs. It suits support and success teams, and has a free option.
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