Desku
Shared inbox and AI chatbot that handle support across email, chat and WhatsApp
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About Desku
Desku is customer support software aimed at small businesses and direct-to-consumer brands. Email, live chat and social messages land in one shared inbox, and an AI layer built on ChatGPT answers repetitive questions automatically. WhatsApp integration lets teams talk to shoppers where they already message, and automations route or reply to common requests so agents can spend time on harder cases. The aim is faster replies from a small team without adding another helpdesk to learn. There is a free plan.
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