
Enterprise AI agents for customer and employee chats in 135+ languages
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Yellow.ai automates conversations with customers and employees in 135+ languages across 35+ channels. Enterprise teams use it to get outcomes at a lower cost than handling every conversation by hand. The agents run on a choice of 15+ large language models, which the company says removes the usual trade-off between quality, cost and scale. Teams can build agents with an agent builder and use retrieval augmented generation to ground answers in their own content. The platform also covers segmentation, trend prediction and operational optimization, with personalized recommendations.
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