
Customer review site where businesses collect and answer public feedback
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Trustpilot is an open review platform where customers rate businesses and companies respond, building a public reputation record that shoppers check before buying. Businesses use it to invite reviews, monitor sentiment and manage feedback, and some features can be customised. Its scores often appear in search results, giving them reach. It is useful for e-commerce and service companies that want social proof and insight into what customers say.
From people who have used it. One review per person, checked by a human.
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