
Helpdesk, live chat and SMS support for small online stores
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Support teams at online shops can run email, live chat, social messages, SMS and an FAQ from Reamaze, a helpdesk built so that service feels personal. Conversations land in a shared inbox, tickets are automated and customers can be segmented. Reporting tracks satisfaction, and integrations link the tool to e-commerce and CX software. Live chat now includes video calls. It is a paid customer support product for small and mid-sized e-commerce teams.
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