
Review requests, texting and AI lead replies for local businesses
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Local businesses use Podium to collect Google reviews, text customers and answer new leads from one inbox, so no inquiry sits waiting overnight. An AI employee replies to incoming leads instantly at any hour, which the company says lifts conversion. Review invitations go out by text to help the business rank higher on Google, and different lead channels such as web chat and messages feed a single stream. Podium serves more than a hundred thousand businesses, particularly service companies and retailers. It has a free option.
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