
Case management, workflow and customer engagement for big enterprises
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Pega builds software for large organizations such as banks, insurers and governments that run complex processes. Its platform covers case management, workflow automation and customer decision tools. Companies use it to personalize customer experiences, automate service requests and modernize older systems. Low-code tools let business analysts and developers shape applications together. It is an American software company with a long record in this field. Its tools are used by operations, IT and marketing teams.
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