Level AI
Call center analytics and agent assist built on conversation intelligence
Launched 1 week agothelevel.ai
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About Level AI
Level AI analyses every customer conversation in a contact center, scoring quality and spotting why customers call, so supervisors no longer rely on small call samples. Its tools cover customer experience analysis, real-time assistance for agents and automated QA across channels. Virtual agents handle simpler requests while the data guides coaching and operations. It is aimed at contact center and customer service leaders who want conversation insights alongside automation, with a free option to start.
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