
E-commerce helpdesk that pulls Shopify order data into every support ticket
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Gorgias is a helpdesk designed for online stores, where agents answer email, chat, social and phone requests from one ticket queue. It connects to e-commerce platforms so order details, refunds and tracking sit beside the conversation, and agents can act without opening the store admin. Conversational AI deals with common questions, and sales tools turn support chats into purchases. It is a paid helpdesk for growing Shopify and e-commerce brands that want support at scale.
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