Genesys
Cloud contact center software that orchestrates AI-driven customer journeys
Launched 1 week agogenesys.com
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About Genesys
Genesys supplies omnichannel customer experience and contact center software, run in the cloud or on a company's own servers. Large service teams use it to route calls and chats and coordinate what customers see across channels. AI sits behind the orchestration, with real-time tools to personalize journeys and analytics for data-driven decisions. It is sold on a paid basis.
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