Freshworks
Help desk for phone, email, social and community support across the Freshworks suite
Launched 85 months agofreshworks.com
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1 / 5
About Freshworks
Freshdesk is the customer support product from Freshworks, a company whose cloud software also reaches sales, marketing, IT and HR teams. It lets support staff answer customers through phone and email, social channels such as Facebook and Twitter, and a branded community. Teams track and analyze interactions to improve service over time. A free plan exists, and the suite targets businesses of all sizes.
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