
AI customer agent that handles service and sales conversations end to end
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1 / 3Fin is an AI customer service agent from Intercom that answers customers across channels and can take on service or sales roles in one continuous conversation. It resolves questions from a company's own content, escalates to people when needed and keeps context across chat, email and other channels. Support leaders use it to cover volume without extra headcount. It is built for customer support teams looking for an AI agent that resolves rather than deflects. A free option is listed.
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