Fernand
Keyboard-first customer support for small B2B SaaS teams
Launched 1 week agogetfernand.com
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About Fernand
Support work gets stressful during an outage or when a customer is unhappy, and Fernand is built to keep that pressure down. It is customer support software for small B2B SaaS teams, combining a shared inbox, an AI-powered chat widget and a knowledge base in one product. Nearly every action can be done from the keyboard, and the interface is built around speed. Fernand connects to the tools small SaaS companies already run, with integrations for Stripe, Paddle, Polar, GitHub and Linear. There are no enterprise features or complex workflows to configure. The product works out of the box, which suits a small team that needs to answer users without a setup project.
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