Cresta
AI agents and live coaching for contact center teams
Launched 1 week agocresta.com
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About Cresta
Cresta applies generative AI to the contact center, giving agents live guidance during conversations and taking routine contacts off their plate with virtual agents. For teams, it records what top performers do, then turns that into coaching, real-time prompts and post-call insights. Managers see what works across calls instead of guessing, and the same data supports self-service flows. It is a paid enterprise product for large sales and support operations.
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