
AI-powered omnichannel service for live chat, email and social
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Comm100 Live Chat is an AI-powered omnichannel customer service platform. It lets organizations run customer interactions across more than 12 digital channels, including live chat, email, social media, messaging apps and knowledge bases, from one interface. The platform uses AI to automate routine tasks, route inquiries and give agents context about each customer. Its listing says it helps reduce support costs through better workflows. Comm100 Live Chat is aimed at mid-sized and large enterprises with customer service teams.
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