
AI-driven IT service management from SymphonyAI
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SummitAI IT Management Suite, from SymphonyAI, handles IT service desks and operations for large organisations. Incident, request and asset workflows run in one system, with AI used to route tickets, answer common questions and spot issues early. It competes in the IT service management market, aimed at companies that want better employee and customer experience from their service desk. SymphonyAI also offers AI applications for retail, financial services and healthcare.
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