Parloa
AI agent management for enterprise contact centers, by voice and chat
Launched 1 week agoparloa.com
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About Parloa
Parloa is an agent management platform for companies that run large customer service operations. Teams build, test and scale AI agents that talk to customers by voice and chat, and the same system supports human agents with AI help when they join a call. The agents are meant to hold natural conversations rather than follow stiff menus. Features include multichannel automation and real-time translation, with attention on safety and reliability for contact centers using generative AI. Global brands are its customers, and it is a paid enterprise product.
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