Medallia
Capture customer feedback, read it in real time and act on it
Launched 1 week agomedallia.com
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About Medallia
Medallia is an experience management platform for companies that want to improve customer, contact centre and digital experiences. It gathers feedback from customers and employees in one place. The software reads that feedback as it arrives, so teams see problems while they can still act on them. AI groups customer and employee signals and points to the actions most likely to improve the experience. Medallia is a larger enterprise tool. Its pricing is not stated in the directory listing.
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