Hively
One-click customer and employee feedback through smileys in email signatures
Launched 1 week agoteamhively.com
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About Hively
Hively collects feedback without asking anyone to fill out a survey. Customer service teams add smileys to their email signatures, and a recipient rates the interaction with one click, so satisfaction data arrives in real time. It connects to email clients, CRMs and ticketing tools such as Zendesk and Salesforce, and adds reports, benchmarks, a points system and a leaderboard that rewards top performers. A free plan covers teams of three, with no credit card needed to sign up.
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