DigitalGenius
AI customer service for ecommerce brands before and after purchase
Launched yesterdaydigitalgenius.com
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About DigitalGenius
DigitalGenius automates replies to the repetitive questions online shoppers send, such as order status and returns. The AI plugs into the support platform a company already uses. It handles pre-purchase and post-purchase conversations for global brands and hands off complicated cases to staff. It is paid software built for retail customer service teams.
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