
Cloud business phone system with AI voice, call center and meeting tools
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Dialpad is a cloud communications service that puts business calling, video meetings, messaging and a contact center in one app. It began as a phone system for Google Workspace users and now centers on AI features: live call transcription, summaries, coaching prompts for sales and support reps, and voice and digital agents that answer customers. Teams use it on desktop and mobile in place of a desk phone and separate contact center software. Pricing is paid and per user, aimed at customer experience and sales organizations.
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