
Generative AI search and recommendations for commerce and customer service
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Coveo is an enterprise search and recommendation platform. It covers generative search, AI agents, commerce, customer service, workplace search and website experiences. Teams use it to give customers and staff faster routes to answers, whether through self-service portals or internal knowledge bases. Relevant recommendations can also be surfaced alongside search results. The same platform serves commerce as well as service and workplace use, so one search layer can sit behind several parts of a business.
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