AskNicely
Daily NPS and customer feedback that routes to the right team to act
Launched yesterdayasknicely.com
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About AskNicely
AskNicely measures how customers feel on a continuous basis rather than in an annual survey. It sends NPS and similar questions through email, SMS and in-app channels and puts the answers in front of the team who can respond. Managers coach staff with individual scores, reply to detractors quickly and ask happy customers for reviews or referrals. The aim is higher retention and more upgrades, driven by quick follow-up. The product is paid and suits service businesses and SaaS companies with frontline teams.
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